The safety of our employees, our customers, and all of their belongings always comes first. The following items (“Prohibited Items”) are banned from being stored in movingkite:
- All firearms. Anything primarily used as a weapon
- Anything that’s illegal, such as drugs, drug paraphernalia, stolen property, and anything else that you can get arrested for possessing
- Anything that contains liquids and/or could ooze or leak. This includes things like shampoo bottles, paint cans, and cleaning sprays
- Anything explosive or combustible, such as ammunition, explosives, fireworks, and other flammables like gas, oil, kerosene, paint, and lighter fluid
- Anything that is or was alive. This includes things like house plants, fruit, meats, cheeses, animals, insects, fungal or bacterial cultures, etc.
- Anything that is (or was) edible. This includes any perishable and non-perishable food items.
- Anything that smells, including anything that may attract insects or vermin as well as all hazardous items, toxic materials, items that produce gas or odors, and items that may increase in size or burst
- Anything that cannot safely fit through the exit or entrance to the customer's dwelling
- Anything that has not been adequately prepared or packaged for storage, such as:
- Items packed in garbage bags, laundry bags, or milk crates
- Outdoor grills, ovens and stoves that have not followed the prescribed prep process.
- Appliances that have not been disconnected and/or drained
- Commercial copiers or printers that have not had the toner removed
- Anything that requires specialized tools, equipment, and expertise to handle and store safely, such as:
- Upright and grand pianos (does not apply to digital keyboards)
- Grandfather clocks and other large mechanical clocks with precision movements
- Pool tables
- Aquariums
- Commercial display cases
- Commercial refrigerators and stoves
- Mechanical beds (unless fully disassembled before pickup)
- Universal workout machines
- Generally, anything that might get outside of your box or bin and harm others, our customers’ and company's property, or our storage facility
What happens if we discover prohibited items in storage:
Storage of any Prohibited Items may result in additional fees and penalties, including and up to termination of your entire MovingKite account. Prohibited Items that we discover will be quarantined and, at our sole discretion, either disposed of or returned to you, at your cost.
If you have any questions about our Storage Rules, please contact Customer Support before your pickup appointment.